FAQ's

1. WHAT IS THE BEST WAY TO INQUIRE ABOUT YOUR SERVICES? For wedding/engagement/maternity photoshoot and portrait inquiries, please go to the CONTACT tab and enter your information required on our form. Be sure to include the date and location of your event and the kind of services are you looking for. Someone on our staff will reply with estimated pricing, availability and help you with the booking process. Please allow 2-3 days turnaround time for our reply, especially during wedding season and on weekends as we may be with clients. You can also conveniently book us directly HERE if you already know which services you would like.

2. HOW CAN WE RESERVE THE WEDDING DATE WITH YOU? A wedding date is not guaranteed to be saved until we have a signed contract and deposit from you. A lot of our clients complete a contract and deposit to save the date with us 8-12 months in advance, and schedule a trial 2-4 months before the wedding day.

3. CAN WE SCHEDULE A TRIAL FIRST BEFORE BOOKING? Absolutely! We would love to know if we are the right fit for each other too. Just fill out the form on our Contact tab and express your interest in scheduling a trial. After the trial session, you will generally have 48 hours to confirm your booking with us before we allow other bookings for the same date.

3. WILL YOU COME TO MY LOCATION? Yes, for our wedding events Aimee & Team will come to your location with our equipment and materials to get you and your bridal party ready for your special day. Travel fee may apply if your wedding location is more than 20 miles from our studio in Daly City/San Francisco. Our travel fee is $1.50 per mile round trip for Aimee and for each additional artist that is required.  Non-wedding services are done in our studio ONLY.

3. WHERE DO WE MEET FOR OUR TRIAL/PREVIEW SESSION? All trial sessions will be held at our studio in Daly City, CA (about 15 min to/from central San Francisco). Trial sessions are offered Tuesday through Thursday and we recommend scheduling 2-4 months before your wedding day. Our full address will be provided once deposit/payment is made.

4. I TRUST YOUR WORK, CAN I SKIP THE TRIAL? It is truly a compliment for us, but in your best interest we strongly suggest doing a trail so we give you the best makeup and hair design experience for your special day. Let me give you some real life examples. What if on the wedding day, we learn that one of your eyes won’t cooperate with liquid/gel liner or false lashes, and your eye keeps watering uncontrollably?  Or what if your hair won’t part a certain way because you haven’t trained your bangs to go the way that would frame your face best? During the trial session, we learn about the uniqueness of your face, your personal taste and any surprises to reduce any unexpected situations on your event day.

5. DO YOU STAY FOR TOUCH-UPS? For the {Simplicity} package of $1275, touch-up service is not included. Our team is on-site for up to 3.5 hours which includes the completion of one-time application of makeup & hair design. If you feel you will need touch ups for other events during your day, please consider the {Perfection} package which provides up to 8 hours of our services. This package offers makeup touchup throughout your First Look/Photoshoot, but also adds a second hairstyle for your reception. Please inquire for more information.

6. SHOULD I HAVE MY TRIAL DONE ON DAY OF ENGAGEMENT SESSION? You definitely can, but we normally do not recommend it. The focus of the trial should be about trying out your wedding day makeup and hair look with your dress and many other details in mind (i.e. bouquet, color theme, venue, time of day, indoor/outdoor, etc). Your look for the Engagement session is usually more casual, fresh; or can be bold and fun depending on your locations/styling. So, it’s best to do these sessions separately. However, we understand that schedules can be hard to sync up and we can discuss using our trial hair + makeup look for your engagement session as well.

7. HOW SHOULD I PREPARE FOR THE TRIAL OR WEDDING DAY? We will send you a “Prepare for Trial” email prior to your appointment. Here are a few things to consider:

(1) Take good care of your skin! If you have problematic skin, do seek a dermatologist or a reputable clinic to help you figure out a good regimen. If you have relatively dry or normal skin, feel free to indulge in wonderful facial masks. A few good brands we suggest include: SKII Facial Treatment Mask, Origins Retexturizing Mask, Fresh Umbrian Clay Purifying Mask, and Dr Jart+ Water Fuse Sleeping Mask.

(2) Have your brows cleaned up (waxed or threaded)

(3) Pay your favorite hairstylist a visit (no more than 2-3 weeks before the wedding day) for a cut/trim or get a shine treatment to get your hair looking its most healthy. Ask us before the trail if you’re unsure how long you should keep your hair length at.

(4) On trial day, wear a neutral colored top (black is ok) with neckline similar to your wedding dress, such as an open neckline or tube top. This way we can envision the whole look better. Avoid bright colored tops or high neckline tops (unless this is what your dress looks like).

8. HOW LONG WILL THE TRIAL TAKE? Generally a trial can take from 3 to 3.5 hours. I can’t wait to learn more about you and your wedding day!

Frequently Asked Questions

1
HOW CAN WE BOOK YOU?

For wedding inquiry, please go to CONTACT button and follow through with the form, then submit; or email us directly at info@aimeelam.com. Aimee or our office assistant will reply you promply regarding pricing, availability for your date and the booking process. For some other services, you can conveniently book us directly HERE. Looking forward to work with you!

2
WILL YOU COME TO MY LOCATION?

Yes! Aimee & Team will come to you with our equipments and materials to get you and your bridal party all dolled up and ready for the day. For most of non-wedding events, we offer in-studio service ONLY. Travel fee may applied on wedding day if your location is more than 20 miles from A&T studio (Daly City/San Francisco). Inquire for rate.

3
WHERE DO WE MEET FOR TRIAL/PREVIEW SESSION?

All trial sessions will be held at A&T studio, located in Daly City, CA, which is about 15 min to/from central San Francisco. We offer trial sessions from Tues-Thurs only and it would be best scheduled 2-4 months before the wedding day. Full address will be provided once the deposit/payment is made.

4
I TRUST YOUR WORK, CAN I SKIP THE TRIAL?

It is truly is a compliment for us, but for your best interest, AMA would strongly suggest not to skip the trial. If you agree with us that every face is unique, not to mention your personal taste and many other important logistics for the wedding day, skipping the trial means your makeup and hair design may have to be compromised. For example, what if on the wedding day, we’ll surprisingly learn that one of your eyes won’t coopporate with liquid/gel liner or false lashes, and keep watering uncontrollably, or if your hair simply won’t part a certain way because you haven’t trained the bang to go towards the way that would frame your face best? If we had gone through a trial together, we would have had these kinds of unexpected situations all squared out. So, why not get the best of our artistic ability?

5
DO YOU STAY FOR TOUCH-UP?

For the simple {Simplicity} package of $1275, touch-up service is not included. Our brides will have us on-site for 3-3.5hrs, from the start to the completion of makeup & hair design (one time application) within this time frame. To have a built-in touch up for the Ceremony or Reception, please consider the {Perfection} package which is 8hrs coverage. For this, we offer not only makeup touchup throughout your First Look/Photoshoot, but also adding a 2nd hairstyle for your reception. Please inquire for more info.

6
SHOULD I HAVE MY TRIAL DONE ON DAY OF ENGAGEMENT SESSION?

You definitely can, but we normally do not recommend it. The focus of the trial should be about trying out the wedding day makeup and hair look for you, with your beautiful dress and many other details in mind, including bouquet, color theme, venue, time of day, indoor/outdoor etc. On the other hand, the look for the Engagement session is usually much more casual, fresh; or can be a lot more bold and fun too, depending on your locations/styling. So, it’s best to do it seperately. However, if it’s hard to have the 2 sessions done separately, you are welcomed to use our trial hair + makeup look for your engagement session.

7
HOW SHOULD I PREPARE FOR THE TRIAL or WEDDING DAY?

We will send you a “Prepare for Trial” email prior to your appointment. But few things to considered before the trial AND before wedding day:

(1) take good care of your skin, if you have problematic skin, do seek a dermatologist or a reputable clinic to help you figure out a good regiment. If you have relatively dry or normal skin, feel free to indulge in wonderful facial masks. A few good brands in our opinion include: SKII Facial Treatment Mask, Origins Retexturing Mask, Fresh Umbrian Clay Purifying Mask, and Dr Jart+ Water-Fuse Sleeping Mask.

(2) have your brows cleaned up if possible (waxed or threaded)

(3) pay your favorite hairstylist a visit (especially 2-3 weeks before the wedding day) for a cut/trim or get a shine treatment to get your hair looking its most healthy. If you’re unsure how long you should keep your hair length at, ask us before the trial.

(4) on trial day, please try to wear a neutral colored top (black is ok too) with neckline similar to your wedding dress if possible, meaning open neckline or tube top, yes! This way we can envision the whole look better. Avoid bright colored tops or high neckline tops.

8
HOW LONG WILL THE TRIAL TAKE?

The whole makeup and hair and getting to know process between Aimee and the Bride should take about 3hrs to 3.5hrs. So excited to learn more about you, your bridal party, and your wedding day!

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