FAQ's

1. HOW TO INQUIRE YOUR SERVICES? Please send your inquiry via the CONTACT tab on my site and provide all the information required. Please kindly allow 48-72 hours turnaround time for my reply. If you email me on a Friday, please expect a slower reply as I and my team could be out working weddings over the weekend. I won’t be back to my admin desk until Tuesday. Thank you so much for your understanding!

2. HOW CAN WE RESERVE THE DATE WITH YOU? Your wedding date is saved once I received a signed contract and a retainer from you. A lot of clients would save the date with us 6-10 months in advance, and schedule a trial 3-4 months before the wedding day. For non-wedding appointments, the retainer fee is 50% of your total balance and due upon the day you signed the contract with us.

3. CAN WE SCHEDULE A TRIAL FIRST BEFORE BOOKING? Due to my busy schedule with on-location weddings, weekday city hall weddings, photoshoots & 1:1 hair training classes, I can only fit in trial sessions for the brides who already booked me.

3. WILL YOU COME TO MY LOCATION? Yes, but I only book up to 15 on-location weddings for 2024. My travel coverage is 100 miles round trip, from zip code 94015.

3. WHERE DO WE MEET FOR OUR TRIAL/PREVIEW SESSION? All trial sessions will be held at my studio in downtown Millbrae, CA 94030. I offer trials on weekdays only, 10am-3pm.

4. CAN YOU STAY FOR TOUCH-UPS? It’s not included in any of the current 2023 packages, but you can book a senior MUAH in my team who is trained and worked with me for many years for touch up service. Minimum is 2 hours, no-split-shift. She’s able to provide makeup touch up & a 2nd hairstyle. Ask me if you wish to add this service to your package.

5. SHOULD I HAVE MY TRIAL DONE ON DAY OF MY ENGAGEMENT PHOTOSHOOT?

Of course you can, but you would have to allow a lot of time (your whole day) to get both done in one day. I’m meticulous with my work and I’d like to take time to photograph the look after we’re finished, so my typical trial time is about 4 hours for both hair + makeup or 2 hours for just hairstyling.  If you plan to do your Engagement after the trial, make sure you plan accordingly.

In my professional opinion, the look we create for trial should be saved for the wedding day, with your wedding dress in mind. Engagement is usually a more relaxed and casual look. If you book the Emerald Package (which includes the Engagement makeup & hair), you have the opportunity to try a different hairstyle, for example, you can wear a long half-up hairstyle for the Engagement & wear an updo for your wedding day; or you can have a trendy low pony hairstyle for the Engagement and have that beautiful Hollywood wave for your trial/wedding look.

7. HOW LONG WILL THE TRIAL TAKE? As mentioned above, my trial would take about 4 hours total for both hair + makeup. If you book me for hair only, it would be 2 hours. While working on your makeup or hair, I will often pause & check in, especially when it comes to your lashes or brows. Feel free to be express your thoughts and any concerns you may have. I love feedback. My job is to make sure you’re not just looking beautiful on your wedding day, but also feeling absolutely confident & comfortable in your own skin.

Frequently Asked Questions

1
HOW CAN WE BOOK YOU?

For wedding inquiry, please go to CONTACT button and follow through with the form, then submit; or email us directly at info@aimeelam.com. Aimee or our office assistant will reply you promply regarding pricing, availability for your date and the booking process. For some other services, you can conveniently book us directly HERE. Looking forward to work with you!

2
WILL YOU COME TO MY LOCATION?

Yes! Aimee & Team will come to you with our equipments and materials to get you and your bridal party all dolled up and ready for the day. For most of non-wedding events, we offer in-studio service ONLY. Travel fee may applied on wedding day if your location is more than 20 miles from A&T studio (Daly City/San Francisco). Inquire for rate.

3
WHERE DO WE MEET FOR TRIAL/PREVIEW SESSION?

All trial sessions will be held at A&T studio, located in Daly City, CA, which is about 15 min to/from central San Francisco. We offer trial sessions from Tues-Thurs only and it would be best scheduled 2-4 months before the wedding day. Full address will be provided once the deposit/payment is made.

4
I TRUST YOUR WORK, CAN I SKIP THE TRIAL?

It is truly is a compliment for us, but for your best interest, AMA would strongly suggest not to skip the trial. If you agree with us that every face is unique, not to mention your personal taste and many other important logistics for the wedding day, skipping the trial means your makeup and hair design may have to be compromised. For example, what if on the wedding day, we’ll surprisingly learn that one of your eyes won’t coopporate with liquid/gel liner or false lashes, and keep watering uncontrollably, or if your hair simply won’t part a certain way because you haven’t trained the bang to go towards the way that would frame your face best? If we had gone through a trial together, we would have had these kinds of unexpected situations all squared out. So, why not get the best of our artistic ability?

5
DO YOU STAY FOR TOUCH-UP?

For the simple {Simplicity} package of $1275, touch-up service is not included. Our brides will have us on-site for 3-3.5hrs, from the start to the completion of makeup & hair design (one time application) within this time frame. To have a built-in touch up for the Ceremony or Reception, please consider the {Perfection} package which is 8hrs coverage. For this, we offer not only makeup touchup throughout your First Look/Photoshoot, but also adding a 2nd hairstyle for your reception. Please inquire for more info.

6
SHOULD I HAVE MY TRIAL DONE ON DAY OF ENGAGEMENT SESSION?

You definitely can, but we normally do not recommend it. The focus of the trial should be about trying out the wedding day makeup and hair look for you, with your beautiful dress and many other details in mind, including bouquet, color theme, venue, time of day, indoor/outdoor etc. On the other hand, the look for the Engagement session is usually much more casual, fresh; or can be a lot more bold and fun too, depending on your locations/styling. So, it’s best to do it seperately. However, if it’s hard to have the 2 sessions done separately, you are welcomed to use our trial hair + makeup look for your engagement session.

7
HOW SHOULD I PREPARE FOR THE TRIAL or WEDDING DAY?

We will send you a “Prepare for Trial” email prior to your appointment. But few things to considered before the trial AND before wedding day:

(1) take good care of your skin, if you have problematic skin, do seek a dermatologist or a reputable clinic to help you figure out a good regiment. If you have relatively dry or normal skin, feel free to indulge in wonderful facial masks. A few good brands in our opinion include: SKII Facial Treatment Mask, Origins Retexturing Mask, Fresh Umbrian Clay Purifying Mask, and Dr Jart+ Water-Fuse Sleeping Mask.

(2) have your brows cleaned up if possible (waxed or threaded)

(3) pay your favorite hairstylist a visit (especially 2-3 weeks before the wedding day) for a cut/trim or get a shine treatment to get your hair looking its most healthy. If you’re unsure how long you should keep your hair length at, ask us before the trial.

(4) on trial day, please try to wear a neutral colored top (black is ok too) with neckline similar to your wedding dress if possible, meaning open neckline or tube top, yes! This way we can envision the whole look better. Avoid bright colored tops or high neckline tops.

8
HOW LONG WILL THE TRIAL TAKE?

The whole makeup and hair and getting to know process between Aimee and the Bride should take about 3hrs to 3.5hrs. So excited to learn more about you, your bridal party, and your wedding day!

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